Ought i Like Higher Ponds since the a great Servicer?

Ought i Like Higher Ponds since the a great Servicer?

In case your student loan are acquired, you would not manage to prefer your servicer. Alternatively, you may be partnered having a beneficial servicer through the financial and you to servicer will then act as the newest liaison between both you and the lending company. Great Ponds properties both federal and personal student loans and you can work having 6,100000 schools and you may colleges. The business plus work privately towards DOE.

What to expect When the Paired with Higher Lakes

Great Lakes provides borrowers with an outstanding customer service experience by way of their established payment options and emphasis on customer service and satisfaction. The goal of Great Lakes is to create and ensure a successful pathway to repayment for their clients. Great Lakes not only oversees and manages the loans, but they also help educate borrowers by offering a myriad of online financial tools.

Additionally, Great Lakes offers customer support via social media. Those who have questions about student loans or are simply looking for general information can ask questions on the Great Lakes Twitter or Facebook pages. However, be sure to only discuss sensitive or account-specific questions via a secure message or telephone call.

Higher Ponds in addition to makes the genuine commission processes simple through providing an autopay alternative, which have text message notice to greatly help borrowers be sure to spend on time. Higher Ponds will even work at borrowers to lessen payments of the enabling fee package transform or pausing money in a situation out of financial hardship just in case you qualify.

Higher Lakes Student loan Fees Agreements

  • Simple Repayment: The loan is paid back over the course of 10 years or 120 payments. The loan has a standard amount that is paid monthly.
  • Finished Fees: Monthly payments will begin https://getbadcreditloan.com/payday-loans-ar/ at a lower amount and increase every 24 months. This may be a good option for those who anticipate an increase in earnings as they navigate their careers. One thing to consider with this plan is that payments made in the beginning go toward paying the interest only and not toward the principal.
  • Expanded Cost: This option is for anyone who has loan amounts in excess of $30,000 in either FFELP or Direct Loans. These plans allow for repayment over the course of 25 years as opposed to 10. This is a good choice for those who may need a lower monthly rate than what is available through the standard repayment plan. Both a standard and a graduated payment plan are available.
  • Income-Driven Repayment: As the name suggests, income-driven repayment plans are based on income. As one’s income increases, so does their monthly rate. Additionally, borrowers under this repayment plan will need to keep their income and family size updated annually to ensure ongoing qualification.

User Product reviews of great Lakes

While no organization or company is always going to have only five-star customer reviews, there are some variables to consider when looking at the consumer reviews for Great Lakes. Great Lakes does maintain an A+ rating with the Better Business Bureau, which is no small accomplishment.

Subsequently, Higher Lakes is just one of the biggest education loan servicers, and they work tirelessly to include borrowers with all the gadgets they might require in order to properly pay back its student education loans. That have enjoys like autopay, on the web account supply and you may administration, customer care each other online and toward social network, and you may a willingness to work well with their borrowers to make certain they is actually pursuing the correct repayment choice, High Ponds has made an attempt to make certain a pleasant consumer provider sense.

Moving forward having Great Lakes

If you have taken out a private or federal student loan, there is a good chance that you have dealt with Great Lakes. As an intermediary between lender and borrower, Great Lakes has attempted to provide its customers with the knowledge and tools they need to ensure a successful track to repayment.

Leave a Reply

Your email address will not be published.

Chat with us